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Frequently asked questions
Help with choosing a number, topping up and receiving SMS.
How do I get a number and receive an SMS?
Do I need an account?
How do I top up my balance?
How much will I be charged?
Where can I find my number and verification code?
What should I do if the verification SMS has not arrived?
Can I cancel an order and get my balance back?
Can I replace a number that does not work?
How long can I use the number?
Where can I see past orders, top-ups and balance changes?